1. What are the standard check-in and check-out timings?

Check-in generally begins around early afternoon, and check-out is usually scheduled for late morning. Exact timings depend on our property policies.

2. Does the hotel offer free Wi-Fi?

Yes, complimentary high-speed Wi-Fi is available for guests in rooms and common areas.

3. Is parking available at the hotel?

Yes, on-site parking is available. Charges and space availability may vary based on our property policy.

4. What amenities are available at the property?

Common amenities include Wi-Fi, air-conditioned rooms, hot water, parking, 24/7 front desk, housekeeping, CCTV security, and room service.

5. Is breakfast included with the booking?

Breakfast availability depends on the selected booking plan. Some plans include breakfast, while others offer it as an add-on.

6. Do you provide airport pickup or drop service?

Airport pickup and drop services are available on request. Additional charges may apply based on distance and transport type.

7. Are the rooms family-friendly and suitable for couples?

Yes, rooms are designed to accommodate families, couples, solo travelers, and business guests comfortably.

8. What types of rooms are available at the hotel?

Room options generally include Standard Rooms, Deluxe Rooms, Premium Rooms, Family Rooms, and Suites, depending on the property.

9. Is early check-in or late check-out allowed?

Early check-in and late check-out are subject to room availability. Additional charges may apply.

10. What is the hotel's cancellation policy?

Cancellation policies vary based on the room type, booking date, and rate plan. Guests are advised to review the policy during booking.

11. Are pets allowed in the hotel?

Pet allowance depends on the our property’s pet policy.

12. What payment methods are accepted at the hotel?

Accepted payment methods typically include credit cards, debit cards, net banking, and cash. Digital wallet options may also be available.

13. Are there restaurants or shops near the hotel?

Yes, the surroundings usually include restaurants, markets, tourist attractions, and public transport options for guest convenience.

14. Is the property safe for guests?

The property maintains guest safety with CCTV surveillance, trained staff, secure access, and standard safety protocols.

15. Do you offer corporate or group booking options?

Yes, group bookings and corporate stay arrangements are available. Special pricing may be offered based on requirements.

FAQs | Hotel Ester Tacloban City in Philippines

Name: Hotel Ester
Address: Airport Road, Brgy Tacloban City, Leyte, Philippines, Tacloban, Philippines, 6500, PH
Telephone: +63 9178996050
Rating: 4.4

Frequently Asked Questions

1. What are the standard check-in and check-out timings?
Check-in generally begins around 2:00 PM, and check-out is 12:00 NN.
2. Does the hotel offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available for all guests in both rooms and common areas.
3. Is parking available at the hotel?
Yes, complimentary on-site parking is available for guests, subject to space availability.
4. What amenities are available at the property?
The property offers a range of amenities including complimentary Wi-Fi, air-conditioned rooms, hot and cold shower facilities, free parking (subject to availability), 24/7 front desk service, daily housekeeping, CCTV security, and room service.
5. Is breakfast included with the booking?
Yes, breakfast is included with all bookings and is served daily at the hotel.
6. Do you provide airport pick-up or drop service?
Yes, airport pickup and drop-off services are available upon request. Additional charges may apply depending on the distance and type of transportation required.
7. Are the rooms family-friendly and suitable for couples?
Yes, our rooms are designed to comfortably accommodate families, couples, solo travelers, and business guests, ensuring a pleasant stay for all types of guests.
8. What types of rooms are available at the hotel?
We offer a selection of well-appointed rooms, including the Family Suite, Superior Double Room, and Deluxe Queen Room, designed to suit different guest needs and preferences.
9. Is early check-in or late check-out allowed?
Yes, early check-in and late check-out are subject to room availability. Additional charges may apply.
10. What is the hotel's cancellation policy?
Our cancellation policy varies depending on the rate or package booked. Guests are advised to review the specific cancellation terms provided at the time of booking or contact the hotel for assistance.
11. Are pets allowed in the hotel?
No, pets are not allowed within the hotel premises.
12. What payment methods are accepted at the hotel?
We accept payments via credit card, GCash, and cash.
13. Are there restaurants or shops near the hotel?
Yes, there are nearby restaurants, markets, tourist attractions, and public transport options for guests’ convenience. In addition, Hotel Ester also has its own in-house restaurant for added convenience during your stay.
14. Is the property safe for guests?
Yes, guest safety is a top priority. The property is equipped with CCTV surveillance, secure access measures, trained staff, and standard safety protocols to ensure a safe and comfortable stay.
15. Do you offer corporate or group booking options?
Yes, we offer group bookings and corporate stay arrangements. Special rates may be available depending on the requirements and length of stay.

Phone

+639171731833

Email

hotelester2026@gmail.com

Address

Airport Road, Brgy. 83, Burayan, San Jose, Tacloban City, Leyte, 6500 Philippines

Developed by HotelOnline