Terms & Conditions

Please read these Terms and Conditions carefully, as they govern the basis upon which bookings at Hotel Ester are accepted. These terms apply to all reservations made directly through the hotel’s website and payments processed via its designated payment gateway provider.

Hotel Ester is located at Airport Road, Brgy. 83, Burayan, San Jose, Tacloban City, Leyte, 6500 Philippines.

By accessing or using this website, you agree to be bound by these Terms and Conditions.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon posting on this page. Certain sections or features of the website may be subject to additional terms and conditions. Where applicable, you will be informed of such terms prior to use.

Early Check-In

On request. Please contact the Front Office. Additional fees may be applied.

Early Check-Out

The property reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.

Cancellation Policy

All reservations at Hotel Ester are subject to the applicable cancellation policy of the rate booked. Failure to check-in on the confirmed arrival date will result in a no-show charge, as specified in the selected rate.

Guests who choose to shorten their stay or check-out earlier than scheduled may incur applicable charges based on the booked rate’s terms and conditions.

Hotel Ester reserves the right to cancel or modify reservations in cases of invalid payment details, suspected fraudulent activity, or booking errors. Reservations may also be adjusted or canceled if they do not comply with the hotel’s terms and conditions.

Guests are required to provide proof of payment within 48 hours of booking and must indicate their reservation confirmation number. Failure to do so may result in automatic cancellation of the reservation. Any applicable bank charges or transaction fees shall be borne by the guest.

Permitted Linking Without Prior Approval

The following organizations may link to our website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

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